Do you have a question about your order at ALLSAFE? We’re happy to help. Perhaps your question has already been answered in our Frequently Asked Questions. Check there for an immediate answer. If you don’t find the answer to your question, you can easily contact us at [email protected]. We do our best to respond within 2 business days.
Do you have a question about renting a storage unit? You can ask it easily here.
Absolutely! You can pick up your package for free at one of our pickup locations. You can easily select this option when filling in your details. Pickup is possible immediately (during opening hours). Don’t forget to bring your order confirmation.
All our moving boxes are well-tested, and our Large moving box has even been voted best moving box multiple times. Which box is best for you depends on the items you are packing:
Books/archives/binders: Go for the archive box
Large/heavy/business move: Choose the professional moving box
For average moves: We recommend the ALLSAFE moving box
Orders placed on weekdays before 14:00 are shipped the same day via DHL or DPD (excluding holidays). Orders placed on weekends will be shipped the next working day.
You can find the most up-to-date status of your shipment via the track & trace link we sent you by email.
You can always visit one of our locations. It’s helpful to make an appointment in advance via the website or by contacting our service line, so we can make time to answer your questions and tell you everything about ALLSAFE and how we work.
Definitely! At our ALLSAFE locations, you can easily rent a trailer. If you also rent a storage unit at ALLSAFE, it is also possible to rent a moving van.
