ALLSAFE app

With the ALLSAFE app, your storage space is always at your fingertips. At selected locations, the app gives you easy access to the building and your unit. Ultra-secure, fast, and hassle-free.

You can get started immediately after signing your rental agreement. Simply log in with the phone number and email address listed on your contract. If these details aren’t quite right, our colleagues at the location will be happy to help.

Download the app for iPhone here

Get the Android app here

How much space do I need?

Calculate your required storage space in just 1 minute

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Frequently Asked Questions

Which locations support the ALLSAFE App?

• Alkmaar
• Assen
• Bergen op Zoom
• Hengelo
• Leeuwarden
• Middelburg
• Oegstgeest
• Purmerend
• Nieuwegein
• Weesp

Please note: the ALLSAFE app is available to all tenants. The access function via the app is only active at selected locations.

I can’t log in to the ALLSAFE app, what should I do?

Having trouble logging in? Please check the following first:

• Your details: Are you using the phone number and email address listed on your contract?

• Your connection: Is your internet working (Wi-Fi or 4G/5G)?

Still stuck? Contact your location, and we’ll be happy to assist you.

Why can't I install the ALLSAFE app on my phone?

Check if your phone is updated to a recent version of iOS or Android and ensure you have enough storage space.

Still not working? Feel free to drop by your location, our colleagues will be happy to assist you.

The app keeps logging me out, what should I do?

Close the app completely and restart it. Check your internet connection. Does the problem persist? Please contact your location.

The door won’t open via the app, what should I do?

If the door won’t open, please check the following:

• Enable Bluetooth and Location Services in your phone settings.

• Check your internet connection (Wi-Fi or 4G/5G).

• Hold your phone close to the reader.

• Close the app completely and restart it.

Still not working? Please visit the office at your location.

Why does Apple Pay open when I use the app at the door?

This can happen if your phone is held too close to the reader, triggering Apple Pay via NFC. Try keeping a bit more distance between your phone and the reader, then try again.

Should I use the old app?

No. The old myALLSAFE app is no longer supported. Please always use the new ALLSAFE app for access and managing your account.