Free transport

24/7 security

Lowest price

Rent from one week

Free transport

24/7 security

Lowest price

Rent from one week

Frequently asked questions

In the overview below you will find answers to frequently asked questions. If your question is not listed, please contact us.

Rent storage space

What are the ALLSAFE opening hours?

ALLSAFE Self Storage locations are open from:

Monday-Friday from 9.00 to 18.00
Saturday from 9.00 to 17.00.

You can access all storage units 7 days a week, from 6.00 to 23.00. Our employees will gladly inform you about ALLSAFE Self Storage.

ALLSAFE Self Storage can offer a practical and very flexible solution in terms of mini storage in case of a (temporary) lack of space. You’ll rent a storage space for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or bigger unit next month? You can move to a bigger or smaller mini storage unit at any given moment, at no extra cost.

What are the storage space prices?

Our storage prices depend on a number of factors. We’ll gladly share them with you based on your requirements. Request a quotation for storage space or call our freephone service line 0800-2557233.

Prices depend on the rental location, the size of your storage space and therefore the items you’ll want to store, the location within the building and your required rental period.

Why choose ALLSAFE?

Verwarmde opslagruimte huren vanaf € 1,40 per week voor 1 m3

Renting heated storage space starting from € 1.40 per week for 1 m3

Uniquely secure storage with private alarm

Lowest price guarantee in your region and your first month free

Renting storage space per week and can be cancelled on a weekly basis

No interim rent increases

No hidden mandatory costs (insurance, lock)

Free moving van or trailer included with storage spaces starting from 6 m3

Vragen of hulp nodig? Bij ALLSAFE zoeken wij voor jou altijd de meest voordelige oplossing: Het juiste type opslag met de juiste afmeting voor jouw spullen, en persoonlijk opslagadvies op de vestiging of via de servicelijn.

Do you have questions or do you need help? We always try to find the most economical solution at ALLSAFE: The right type of storage with the right size for your goods and personal storage advice at the location or via the service line. 0800 – 2557233

What does ALLSAFE's lowest price guarantee mean?

ALLSAFE Self Storage can offer storage space rental at the best price with their Lowest Price Guarantee. We closely monitor prices in the storage market and make sure your rental at ALLSAFE Self Storage is an economical choice.

If you’ve received a lower price from another storage provider for a comparable product (size, safety, air-conditioned, access), we’ll offer you a discount to match that price. We’ll grant the discount amount to be agreed upon in the form of time. This means you’ll be exempted from paying rent for a certain period and pay full rent after that. On balance, you’re assured of the best price for the highest quality, which guarantees you have the best deal.

ALLSAFE Self Storage will offer you a Lowest Price Guarantee at your chosen location. However, if the rental unit with the size of your choice appears to be unavailable, ALLSAFE Self Storage will help you find another suitable ALLSAFE Self Storage location in the area (transportation included).

How long can I store my furniture at ALLSAFE?

The minimum period for furniture storage has been set at one week. You can therefore cancel your furniture storage contract per week, if required. You can store your furniture at ALLSAFE Self Storage for an indefinite period. The termination of your furniture storage rental shall take place in writing.

Our employees will gladly inform you about furniture storage at ALLSAFE Self Storage.

Come to ALLSAFE Self Storage for your furniture rental. ALLSAFE Self Storage can offer a practical and very flexible solution in case of a (temporary) lack of furniture storage. You’ll rent a unit for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or bigger unit for your furniture next month? You can move to a bigger or smaller storage space at any given moment, at no extra cost.

Can I access my garage at any given moment of the day?

Yes, a garage box is accessible to enter between 6.00 and 23.00. If you are renting a 24-hour unit, you will, of course, have access to your storage unit 24/7. You will rent a locked garage box, to which only you will have the key. Only other renters can access the building, where the garage boxes are located, by means of a personal PIN. This means the safety of your garage box is guaranteed at all times, without your access being limited.

Our employees will gladly inform you about a garage box at ALLSAFE Self Storage.

You’ll rent a garage box at ALLSAFE Self Storage for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or bigger garage box next week? You can move to a bigger or smaller garage box at any given moment, at no extra cost.

Which goods are prohibited to store?

Stored goods may not be perishable, flammable or illegal. Examples of goods which may not be stored at ALLSAFE Self Storage:

paint
batteries
cement
food, if not vacuum-packed
perishable goods
living animals
extremely flammable substances
toxic materials
infectious materials
radioactive materials
explosives
weapons
ammunition
fireworks
drugs
chemical products
goods which are illegal
money
securities
jewellery

Can I give others access to my storage unit?

Yes, certainly. However, to guarantee your safety, it’s important not to share your access code with anyone. Have you already shared your code, or would you like to grant someone else access to your unit? Then you should authorise that person. You can arrange this at the service desk of your ALLSAFE Self Storage location.

Can I drop by for information about the storage of goods?

You can always drop by one of our locations for information about our conditions for goods storage rental, or ways in which you can store your goods.

Dropping by is possible from Monday-Friday from 9.00 to 18.00 and on Saturday from 9.00 to 17.00.

Of course you can give us a free call. We can then make an appointment and make sure we can give you our full attention.

You can call our freephone number 0800-255 72 33 for all other questions.

Where can I go whit questions, complaints or suggestions?

You can contact our customer service for questions, complaints and suggestions. Please send an email to the following email address and we’ll contact you as soon as possible.

klantenservice@allsafe.nl

Customer service

We’re always open to suggestions regarding our products, offers, services and website. We take complaints seriously and will always handle them confidentially.

Do I need to insure my stored goods?

We recommend insuring your stored goods, but you’re not obliged to arrange your insurance through ALLSAFE. If you already have a household insurance policy of your own, you can arrange cover through your own household insurance and fill out an indemnification at our service desk.

Do you want to insure your goods at ALLSAFE? Starting from € 2.40 per month, you will be covered for damages up to € 1000 as a result of: fire, theft, water, rainfall, vandalism after burglary and more. You can insure the goods in your unit up to € 22,500 at ALLSAFE.

Make sure you prepare a proper estimate of the value of your stored goods.

Contract & cancel

What should I bring when signing a rental agreement?

When signing a storage rental agreement at ALLSAFE Self Storage, you should be able to submit and comply with the following:

Private customers

Identification

A recent bank statement or mail item (from the previous month)

Rental amount until the end of the month

Deposit of 1 month rental with a minimum of € 70

Business customers

Identification

Extract from the Chamber of Commerce

VAT number

Rental amount until the end of the month

Deposit of 1 month rental with a minimum of € 70

How can I cancel my rental contract for my storage space at ALLSAFE?

The rental agreement of all storage spaces can be cancelled on a weekly basis. This, however, is not the case if you have agreed on a fixed rental period. The minimum rental period for the letter boxes is 6 months, after which the letter box can be cancelled on a weekly basis.

You should submit your termination in writing at least 7 days prior to the last day of rental (if there is a term contract you must first finish this period). You can use the ALLSAFE cancellation card (available at the location) and provide it with your signature. You can also write a cancellation letter yourself, then state your name, address, unit number and again your signature.
You can hand in your termination card or letter to the service desk at your ALLSAFE Self Storage location, or send it by post / e-mail (please use the Amsterdam South location for our Amsterdam City Centre location).

Tip: many renters switch to a smaller unit upon termination. This will allow you to leave the items you’re going to use occasionally in storage. We’ll gladly advise you of the possibilities. Please contact us on 0800-2557233 (Freephone) or visit our location. We would be pleased to help you.

Can I rent storage space as a private customer?

Of course you can rent storage space as a private customer at ALLSAFE Self Storage! ALLSAFE Self Storage doesn’t differentiate between private or business storage rental. We therefore welcome both private and business customers to rent storage space. The only difference between private and business customers is that companies can settle their VAT and private customers don’t pay VAT.

Our employees will gladly inform you about storage space rental for private customers. Request a quotation for a private storage space.

Rent your private storage space at ALLSAFE Self Storage. ALLSAFE can offer a practical and very flexible solution in case of a (temporary) lack of storage space. You’ll rent a unit for as long as you’ll need it and with the size of your choice. Moving, but no transport? No problem: you can use a free moving van if you rent storage space at ALLSAFE Self Storage. The moving van is also available for rent.

Should I book my storage space well in advance?

It’s advisable to book storage. Book your storage space well in advance and you won’t be faced with surprises. Certain storage sizes are very popular. As soon as you know the exact dimensions you’ll want to rent, we would advise you to record them by signing a rental agreement. The rental period will start on the day you start using your storage space. Being able to rent your storage space well in advance is an advantage, as you won’t have to come to us on the moving day to organise everything. Booking a storage unit at ALLSAFE is free of charge.

Is booking storage space a practical and flexible solution for your storage problem? You’ll rent a storage space at ALLSAFE Self Storage for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or storage space next month? You can book a bigger or smaller storage unit at any given moment, at no extra cost.

What should I do if I can't come by the locations to sign the rental agreement?

We’ll gladly assist you if you can’t organise your rental agreement at one of our locations. Our moving assistant will come to you to organise the contract and can instantly also collect your items and bring them to your storage unit.

The required documents (your identification document and a recent mail item with your address on it) will be scanned. The condition is that the rental and deposit have been paid in advance, or an authorisation is issued and that your items can be managed by one person.

Feel free to contact us on 0800-2557233 (Freephone) to discuss your situation.

How long in advance do I need to cancel my contract?

The rental agreement of all storage spaces can be cancelled on a weekly basis. You should submit your termination in writing at least 7 days prior to the last day of rental by means of a signed form. You can cancel by mail or at the service desks of the ALLSAFE Self Storage locations (with the exception of the unattended storage location in Amsterdam City Centre.)

The minimum rental period for a storage box is seven days. You only pay the actual number of rental days used at ALLSAFE. We’ll reimburse an overpayment of rent to your bank account.

Attention: other storage providers will charge a full month, even if you rent for a shorter period and they state to have a 7 day notice period.

Pay

I have a question about my invoices

ALLSAFE Self Storage accepts one method of payment for invoices. We’ll use direct debit in accordance with your monthly invoice.

Do you have an outstanding invoice and would you like to settle it now?

Please visit your location and pay at the service desk. Ask your location manager if you can pay your outstanding invoice(s). In such cases you would pay your invoice with your bank card.

Call your location for more information.

Would you like to request an old invoice?

You can do so at the relevant location.

Do I need to pay vat on external storage at ALLSAFE?

Private customers are exempt from paying VAT on external storage. Renting the external storage of your choice at ALLSAFE Self Storage is therefore a smart and economical choice for private customers. However, business renters do pay VAT on their external storage.

Our employees will gladly inform you about renting external storage.

Renting external storage

ALLSAFE Self Storage can offer a practical and flexible solution for your external storage rental. You’ll rent your external storage for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or bigger external storage space next month? You can move to a bigger or smaller storage space at any given moment, at no extra cost.

I want to rent a storage box for one week. Do I have to pay a full month's rent at allsafe?

No, that wouldn’t be fair. You only pay the actual number of weeks you rent a storage box at ALLSAFE. We’ll reimburse overpaid rent. This way, you’ll only pay for storage you actually use.

Please note. Many storage providers will charge you per month, even if your rental period is shorter than a full month. If you rent for one week, these storage providers will charge you one month, which you won’t get back in case of early termination.

I need archive storage for five weeks. Do I need to pay two full months?

Absolutely not. ALLSAFE Self Storage can offer archive storage per week. If you rent archive storage for five weeks, you’ll have the space available for five weeks. The minimum storage period is one week and after that rental for an indefinite period applies. You can cancel per week though. This must be done in writing. You’ll therefore never pay more than what you rent at ALLSAFE.

Transport

I would like to book the van or trailer

Both tenants and non-tenants can rent a trailer from ALLSAFE. Renting the removal van is only possible for tenants.

To rent the removal van or trailer, please contact the relevant location. See the location page for contact information.

Can ALLSAFE take care of furniture storage as well as my entire move?

Yes, certainly. In addition to furniture storage, we often notice our customers also require a moving service. That’s why ALLSAFE can offer the moving assistant; we’ll come and pick up your items and will store everything safely.

Does it concern a large move and are you not able to help yourself? Of course we have a solution for that too! We have very good agreements with moving specialists. We’ll pass on your name, address details and phone number to them, so they can make an appointment for a free quotation. ALLSAFE Self Storage: your furniture storage is in good hands with us.

Our employees will gladly inform you about the moving assistant/moving service and furniture storage at ALLSAFE Self Storage.

Do you need a practical and flexible solution for your furniture storage? You’ll rent a furniture storage space at ALLSAFE Self Storage for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or bigger space for your furniture storage next week? You can move to a bigger or smaller storage space at any given moment, at no extra cost.

Contact us now and we’ll send you a suitable quotation for your furniture storage.

Can you provide transport from and to my winter storage?

You have a winter storage facility, but no proper transport. No problem: irrespective of whether your winter storage is in Leiderdorp or Utrecht, there is a moving van available for you at each ALLSAFE Self Storage location. We’ll offer this moving van partly free of charge* if you rent your winter storage with us. We also offer trailers. This means you’ll always be guaranteed of transport from and to your winter storage.

Our employees will gladly inform you about a winter storage at ALLSAFE Self Storage.

Do you need a practical and flexible solution for your winter storage? You’ll rent a winter storage at ALLSAFE Self Storage for as long as you’ll need it and with the size of your choice. Would you like to rent a smaller or bigger winter storage space next month? You can move to a bigger or smaller winter storage at any given moment, at no extra cost.

Additional services

Webshop Self Service info & rates

Shipping area

24 hour access to the Shipping Area for a fixed amount per month. Also accessible if you don’t rent space at ALLSAFE.
NB: to guarantee maximum security, this access is strictly personal.

Available at the following locations:
AMSTERDAM-SOUTH / ARNHEM / THE HAGUE NORTH-EAST / UTRECHT-SOUTH

Requirements:
Minimum period: 6 months, thereafter monthly terminable

Rate:

ALLSAFE tenants: FREE
Non-tenants: € 15 p.m. ex. VAT

Fulfillment space

Accessible 24 hours a day for tenants of a storage space at ALLSAFE Mini Storage.

Requirements:
Valid for tenants of spaces of at least 6m3.

Rate:
ALLSAFE tenants: FREE

Advantage shipping rates

Save up to €1.50 per package through our special ALLSAFE business account at PostNL!

Prices:

Standard package: €5.25
Package + signature for receipt: € 5.85
Package + signature for receipt, also at neighbors: € 5.65
Letterbox package: € 3.25

Storage area

From 1 to 120 m³

Prices:

On request

Mailbox

Your personal, smart mailbox. Accessible daily from 06.00 to 23.00. incl. automatic notification when there is mail for you and from whom.

Rate: € 15.95 p.m.

Business address

Official registration at the Chamber of Commerce of your company at the ALLSAFE address.

NB: your PO box address cannot be used as a registered office address at the GBA.

Rate: € 47.95 p.m. (PO Box + Chamber of Commerce registration)

Goods receipt

Rates per package:

We accept your packages during the day and store them behind the counter for 3 days: € 1

We take your packages during the day and place them in your unit: € 2.50

We take your pallets during the day and place them in your unit: € 5

Is my package from PostNL still with you?

You have received an email from PostNL with a Track & Trace code. With this code you can see where your package is.

Can I also arrange a mailbox or business address at ALLSAFE?

At ALLSAFE you can arrange both. You can rent a PO box with a postal address at ALLSAFE, both privately and for business. You already rent your own PO box for € 15.95 excluding VAT per month. You can also use this postal address as a business address for registration with the Chamber of Commerce*. For this you pay € 47.95 excluding VAT per month. In addition, a space of at least 6m3 must also be rented. Please note: the postal address cannot be used for registration in the GBA.

Call 0800-255 72 33 toll-free or request a quote without obligation.

By default, every PO Box agreement includes:

Your own postal address at ALLSAFE Mini Storage;
Daily use of your mailbox at ALLSAFE between 6:00 AM and 11:00 PM;
Delivery of the mail to your PO box on working days;
Free e-mail notifications of your received mail items.

Additional services

Mail forwarding service: your mail will be forwarded by ALLSAFE to an address specified by you.
Unlimited e-mail notification: you will receive an e-mail when there is mail in your mailbox. That way you’ll never come for nothing.

* Conditions for business location address
In order to successfully register a company at one of our addresses, it must be made plausible that the sustainable business operations actually take place at ALLSAFE. As a tenderer, you must show this to the Chamber of Commerce. For example, if you store your webshop stock at ALLSAFE Mini Storage, this is a form of sustainable business practice. For more information, please contact the Chamber of Commerce.

Can you use the mailbox for registration with the GBA?

No, the PO box cannot be used for registration with the municipality. To rent a PO box, we need an address where you are registered with the municipality.

What is the minimum rental period for a mailbox?

The minimum rental period is 6 months, for both private and business use.

Actions

How does the discount promotion 1st month free storage rent at ALLSAFE work?

When download a coupon for 1 month of free storage, this offer applies to your first month’s rent with a contract of 3 months or more, depending on the terms on the coupon. This storage space promotion is valid as long as there is sufficient stock of the desired unit type. This storage space promotion only applies when entering into a new rental contract. Exclusive lock and deposit. This storage offer cannot be combined with other promotions and discounts.

*minimum rental period when using this promotion is different for a number of locations

How does the promotion for 1 month of completely free storage rent with a received promotion code, promotion card or the like?

Do you have a promotional code, active flyer or promotional advertisement with the value of 1 month completely free? After handing over this, you simply rent a storage space for 1 month completely free of charge.

When you have downloaded a coupon for 1 month of free storage, this offer applies to your first month’s rent with a contract of 3 months or more, depending on the terms on the coupon. This storage space promotion is valid as long as there is sufficient stock of the desired unit type. This storage space promotion only applies when entering into a new rental contract. Exclusive lock and deposit. This storage offer cannot be combined with other promotions and discounts.

Contact your location for more information.